63ok's Privacy Policy

1 Introduction

63ok is a trusted online gaming and entertainment platform committed to providing players in Bangladesh with a safe and enjoyable experience. Our privacy policy is an integral part of that commitment.

When you register on 63ok, play games, or make deposits and withdrawals, we collect certain information. This privacy policy openly explains what that information is, why it is collected, how it is used, and how long it is retained.

63ok believes transparency is the foundation of trust. That's why we explain clearly — in plain language — how safe your information is with us, without burying it in complex legal text.

2 What information we collect

63ok collects different types of information in different situations. These are outlined by category below:

3 How Your Information Is Used

Collected information is used only for specified purposes. Under 63ok's Privacy Policy, your data is used for the following:

• Account management: For registration verification, login security, and account protection.
• Payment Processing: To complete deposit and withdrawal transactions.
• KYC verification: To verify your identity and age.
• Service Improvement: To analyze usage patterns and improve the gaming experience.
• Fraud prevention: To detect suspicious activity.
• Legal obligations: To meet the requirements of government or regulatory authorities.
• Contact: To send important notifications and provide support.

63ok never sells your information to advertisers or uses it for third-party marketing without your consent.

4 Data Sharing & Disclosure

A core principle of 63ok's privacy policy is that your data is never shared without your consent. However, limited information may be shared in certain specific circumstances:

• Payment Partners: Only the information required to complete transactions is shared with payment gateways such as Mobile Banking, Nagad, or Rocket.
• Technology Partners: Limited data is shared with technology providers that operate the platform, and they are held to the same privacy standards.
• Legal requirements: Information may be disclosed in compliance with court orders or government directives.
• Company restructuring: In the event of a business merger or acquisition, data may be transferred — however, the new party will be required to comply with the same privacy policy.

5 Cookie Policy

63ok uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Essential for the site's core functionality. Login sessions and security cookies fall under this category.
• Functional cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which parts of the site are used most — fully anonymous data.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6 Security Measures

63ok uses industry-leading security technology to protect your data. Our security framework:

• TLS 1.3 encryption across all connections.
• Sensitive data stored in the database is encrypted using AES-256.
• Two-Factor Authentication (2FA) is available for your account.
• Regular security audits and vulnerability assessments.
• Automated alerts for suspicious login attempts.
• 24/7 physical and digital security monitoring at our data centers.

7 Data Retention Period

63ok does not retain your data beyond what is necessary. General retention policy:

• Account information: Retained for the duration of an active account and for up to 5 years after closure, as required by law.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Cookies and session data: Until the session ends, or a maximum of 30 days.
• Support Conversations: Up to 1 year after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8 Your rights

Under 63ok's privacy policy, you have several important rights regarding your personal data:

To exercise any of these rights, contact our support team directly. We will respond within 30 days of receiving your request.

9 Protection of minors' data

63ok is for users aged 18 and above only. We do not knowingly collect or process data from minors.

If we are informed that a user is under 18 years of age, then:

• The associated account will be deactivated immediately.
• All collected data will be securely deleted.
• The relevant transactions will be reviewed and a refund will be issued where applicable.

If a parent or guardian suspects their child is using 63ok, please contact our support team immediately.

10 Policy Updates

63ok may update this privacy policy when necessary. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• A notification will be sent to your registered email or mobile number for significant changes.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest Privacy Policy.

11 Get in Touch

Contact us for any questions, requests, or complaints regarding the privacy policy:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website.
• Response Time: Within 24 hours (usually faster).